How do I cancel a MyTutor lesson?

Open the Bookings page, click Edit and cancel. This is free more than 24 hours before the lesson. Within 24 hours you can only ask to reschedule, and a refund is up to the tutor.

Can I get my money back?

Unused paid credits in the wallet can be refunded to a bank card. Email support@mytutor.co.uk from the account email address. The first lesson guarantee refunds the first lesson as credit for another tutor.

Does MyTutor work with schools?

Yes. Schools book 55-minute lessons, one to one or in groups of three, for key stages 3 to 5. MyTutor was a Tuition Partner of the National Tutoring Programme from 2020.

IXL Learning, since May 2025. IXL also owns Wyzant, Rosetta Stone and Dictionary.com. The company behind MyTutor is My TutorWeb Limited, Companies House number 08580263.

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Tutoring 🇬🇧 London, United Kingdom Since 2013

MyTutor

Online tutoring for school pupils with university students as tutors.

Visit mytutor.co.uk All companies

lessons delivered, May 2025: 4M+
tutors, May 2025: 10,000+
schools reached: 1,600+
on Trustpilot, 3,958 reviews: 4.5

About MyTutor

MyTutor is a London company that runs one-to-one online tutoring for school pupils in the UK. Its tutors are university students and recent graduates, and they teach GCSE, A-level and more than 30 subjects. Parents pay per lesson with no subscription, and tutors on the pricing page start from £25, £45 or £65 per lesson by experience. Schools book weekly programmes through a separate schools platform, which MyTutor says has reached more than 1,600 schools. IXL Learning bought the company in May 2025.

MyTutor matches school pupils with tutors who study at, or recently graduated from, UK universities. Lessons run in its own online lesson space with live video, a shared whiteboard and recordings. Families meet tutors in a free 15-minute video call, then book and pay lesson by lesson.

Robert Grabiner registered My TutorWeb Limited in London in June 2013. He started it with Bertie Hubbard and James Grant, and Bertie Hubbard ran it as CEO. Mobeus Equity Partners led rounds in 2017, 2018 and 2020, and SEEK Investments led a £15 million round in 2021.

During the pandemic MyTutor delivered tutoring in the Education Endowment Foundation’s online pilot and in the government’s National Tutoring Programme. Schools now buy weekly one-to-one or small-group programmes for key stages 3 to 5. In May 2025 IXL Learning, the owner of Wyzant and Rosetta Stone, bought MyTutor.

History

2013 My TutorWeb Limited is registered in London on 21 June.
2014 Bertie Hubbard and Stephen Grabiner join the board in October.
2017 Raises a £3 million Series A led by Mobeus Equity Partners. 3,500 tutors are approved out of 25,000 interviewed.
2018 Raises £5 million led by Mobeus. More than 7,000 tutors, lessons from £18 an hour.
2020 Raises £4 million in June, bringing total funding to £14 million. Teaches 1,000 pupils in the EEF online tuition pilot.
2020 Becomes a Tuition Partner of the National Tutoring Programme in November, for around 600 schools.
2021 Raises £15 million led by SEEK Investments in September. Counts 20,000 tutors and 2 million lessons.
2025 Ends frozen price bands for existing customers in February.
2025 IXL Learning buys MyTutor in May. MyTutor counts more than 4 million lessons.
2025 The founders and investor directors leave the board between May and July. IXL CEO Paul Mishkin becomes director.
2025 New lesson prices apply from 19 August.

MyTutor funding and investors

£34.4 million raised before the IXL deal

June 2017

Series A £3 million

Lead: Mobeus Equity Partners Clive CowderyThomas Hoegh
Source: TechCrunch
June 2018

Growth round £5 million

Lead: Mobeus Equity Partners Thomas HoeghClive CowderyStephen Welton
Source: Tech.eu
June 2020

Growth round £4 million

Lead: Mobeus Equity Partners
Source: UKTN
September 2021

Growth round £15 million

Lead: SEEK Investments Mobeus Equity Partners
Source: UKTN

Total as reported by IT Brief in May 2025. The four rounds below add up to £27 million. Earlier angel money is not itemised: in 2018 the company gave its total as about £10 million. IXL did not publish the purchase price.

Leadership

Paul Mishkin Director of My TutorWeb Limited, CEO of IXL Learning

In the May 2025 press release Bertie Hubbard was co-founder and CEO of MyTutor. He left the company board on 31 July 2025. Public sources we checked do not confirm who runs MyTutor day to day in 2026.

Careers

ixl.com/company/careers

4London

4 open roles on 6 October 2026

Customer services2
Marketing1
IT1

How MyTutor teaches

of teaching in each one-hour lesson: 55 min
tutor applicants accepted: 1 in 8
subjects: 30+

Free 15-minute meetings with several tutors
Same tutor every lesson
Live video and shared whiteboard
Upload essays and past papers
Recorded lessons
Lesson reports for parents
Enhanced DBS check for every tutor
Contact details are never shared with tutors
First-lesson guarantee
Pay as you go, no subscription

Students typically make a full grade of progress in one term, according to MyTutor.

IXL Learning press release, 29 May 2025

Subjects and levels

Maths and sciences11

Maths
Further Mathematics
Biology
Chemistry
Physics
Science
Human Biology
Environmental Studies
Geology
Zoology
Physical Education

Humanities11

History
Geography
Psychology
Sociology
Religious Studies
Philosophy
Politics
Classical Civilisation
History of Art
Media Studies
Extended Project Qualification

Languages15

English Language
English Literature
French
German
Spanish
Italian
Latin
Classical Greek
Mandarin
Arabic
Japanese
Russian
Portuguese
Dutch
Sanskrit

Computing and business7

Computing
Electronics
ICT
Economics
Business Studies
Accounting
Law

Arts5

Art
Design & Technology
Drama
Graphic Design
Music

University admissions13

BMAT
UKCAT
LNAT
MAT
PAT
STEP
TSA Oxford
ELAT
HAT
GAMSAT
Oxbridge preparation
Medical school preparation
Personal statements

Levels7

11 Plus
13 Plus
GCSE
A Level
Scottish Highers
IB
University admissions tests

Subjects and levels listed on mytutor.co.uk/browse-tutors on 6 October 2026. Most subjects are offered at GCSE and A Level. Schools book tutoring for key stages 3 to 5.

Video, blogs and resources

MyTutorThe YouTube channel

Products

Private online tutoring One-to-one video lessons with a tutor the family picks. A lesson lasts an hour: 55 minutes of teaching and 5 minutes for notes and a lesson report. A free 15-minute video meeting comes first. How it works
Online lesson space MyTutor’s own classroom with live video, a shared whiteboard and file uploads for essays and past papers. Lessons are recorded, so pupils can watch them again. How lessons work
Schools programme Schools book weekly 55-minute lessons, one to one or in groups of three, for pupils in key stages 3 to 5. Teachers track attendance and progress in a Teacher Account. MyTutor for schools
Free study notes More than 10,000 free study notes and answers written by tutors, plus a revision handbook. MyTutor says over 1 million pupils use them. Subject answers

How much is MyTutor?

Emerging tutors £25+/lesson from £25 per lesson, Completing training and building experience
Tutors with a track record £45+/lesson from £45 per lesson, A record of helping students reach their goals
Experienced tutors £65+/lesson from £65 per lesson, Credentials in and out of the classroom

Is MyTutor free?

Meetings with tutors are free: 15 minutes by video before the first booking. There are no sign-up fees and no subscriptions.

Prices on mytutor.co.uk/pricing for the UK on 6 October 2026, in pounds, per one-hour lesson, pay as you go. Tutors set their own price. The help centre gave a range of £26 to £73 in August 2025, and the page title says “from £26/hr”. A platform fee of 50p to £2.50 per transaction applies in the UK and EU.

How to cancel a MyTutor lesson

Refund policy

Bookings page ↗
1. Log in and open the Bookings page
2. Click Edit next to the lesson
3. Cancel it, or suggest a new date and time
Wallet refund ↗
1. Email support@mytutor.co.uk from the account email
2. Ask for a refund of the wallet balance
3. Say which card should receive the money
Stop payments ↗
1. Cancel recurring lessons to stop future card payments
2. A saved card is removed only when the whole account is deleted

There is no subscription. Families pay per booked lesson or top up a wallet with £5 to £400.
Cancelling recurring lessons stops future payments.
Credits from a cancelled lesson return to the wallet.
If a family is unhappy with the first lesson, MyTutor refunds it as credit for a lesson with another tutor.

Refund rules

More than 24 hours before: Cancel from the account at no charge, or move the lesson if the tutor accepts.
Less than 24 hours before: Cancelling is no longer possible. The lesson is charged, and a refund is up to the tutor.
No-show: A missed lesson without notice gets no refund or credit, according to the terms.
Cooling-off period: The terms say there is no statutory right to cancel for a full refund, because lessons are tailored to the pupil.
Unused credits: Paid credits can be refunded to a bank account on request. After 6 months unused, MyTutor contacts the customer, and credits can be forfeited one month later. Promotional credits expire after 6 months.

From the MyTutor refund policy of 25 November 2025, help centre articles and the terms of 18 December 2023, checked on 6 October 2026.

MyTutor for Business

MyTutor for schools

01One-to-one or small groups of three pupils, key stages 3 to 5
02Core: one 55-minute lesson a week for 12 weeks
03Boost: two lessons a week for 6 weeks
04SuperBoost: 12 lessons in 1 to 2 weeks, in school holidays
05Tailored programmes for SEN, EAL, LAC and EHC pupils
06Set-up in 3 weeks with an Education Partnerships Manager
07Progress tracking in a Teacher Account

Price on request.

Apps and ratings

4.5Trustpilot · Excellent 3,958 reviews · company profile claimed

Is MyTutor worth it?

What parents like

Parents report better grades and more confidence after lessons.Rukhsana Rehman, Trustpilot, August 2026
Families can meet several tutors for free before booking.MyTutor help centre
MyTutor refunds the first lesson as credit if the tutor is not a fit.MyTutor help centre
93% of Trustpilot reviews give 4 or 5 stars.Trustpilot, 3,958 reviews

What parents criticise

Tutor quality varies, according to negative reviews.Ziad Alhaffar, Trustpilot, May 2026
A tutor keeps £13.31 of a £26 lesson and £30 of a £50 lesson.MyTutor help centre, August 2026
Some parents write that they were charged for lessons they had cancelled.Neil, Trustpilot, April 2026
A lesson cannot be cancelled within 24 hours of the start.MyTutor refund policy

What parents write in reviews, not our rating. On 6 October 2026 MyTutor lessons start from £25 per hour, paid lesson by lesson, and the first meeting with a tutor is free.

MyTutor reviews

Highly recommend MyTutor
“Her Alevel grades were boosted and her confidence grew so much!”
Rukhsana Rehman · 31 August 2026 · App Store
We used MyTutor for GCSE science…
“The platform is easy to use and navigate.”
LS · 15 June 2026 · App Store
Disappointing experience overall
“After going through 4 different chemistry tutors, I can say that the quality on offer here is very inconsistent.”
Ziad Alhaffar · 27 May 2026 · App Store

Latest news

29 May 2025IXL Learning acquires MyTutor
14 September 2021MyTutor secures £15M led by SEEK Investments
2 November 2020MyTutor chosen as a National Tutoring Programme Tuition Partner
17 June 2020MyTutor raises £4m led by Mobeus Equity Partners
20 June 2018MyTutor raises £5 million for its one-on-one tuition platform
21 June 2017MyTutor raises £3M Series A led by Mobeus

Contacts and company data

Legal entity: My TutorWeb Limited, 6th Floor, 25 Farringdon Street, London EC4A 4AB, United Kingdom
Companies House: 08580263, England and Wales
Incorporated: 21 June 2013
Nature of business: SIC 85600, educational support services
Person with significant control: Paul Benjamin Mishkin, 75% or more, since 22 May 2025
Status: Active. Accounts for 2025 were shown as overdue on 6 October 2026

Alternatives to MyTutor

How we built this profile

Sources. Facts come from the company’s own website, press room, imprint and careers page, from Wikipedia, the App Store, Google Play and Trustpilot. Every source is listed on the page.
Checks. Kinescope checked every number on 6 October 2026. Prices, ratings and job counts change, and we refresh them with each update.
Our words. Descriptions are written by the Kinescope team. Quotes from reviews are marked with the author and source, and we do not rate the company ourselves.
Corrections. The company can send new facts or corrections, and we update the profile.

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MyTutor FAQ

On 6 October 2026 the pricing page lists tutors from £25, £45 and £65 per one-hour lesson, depending on experience. Tutors set their own price. A platform fee of 50p to £2.50 per transaction is added in the UK and EU.

MyTutor has no free lesson. Families can book free 15-minute video meetings with as many tutors as they like before the first paid lesson.

An hour: 55 minutes of teaching and 5 minutes for feedback and the lesson report. Lessons are recorded.

Students and recent graduates of 60 listed UK universities. MyTutor interviews each applicant, accepts 1 in 8 and requires an enhanced DBS check.

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